Last updated: June 2, 2025

Welcome to TGGrill!

This Privacy Policy explains how TGGrill (“we”, “us”, “our”, or the “Site”) collects, uses, and shares your personal information when you visit our website, make a purchase from tggrill.com, or interact with us in connection with our services (collectively, the “Services”).

By accessing or using any of our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

We may revise this Privacy Policy occasionally to reflect changes in our practices, operations, or legal requirements. The latest version will always be posted here, with the effective date updated.

We collect personal information to provide, improve, and protect our Services. This includes:

a. Information You Provide

• Contact details: name, email, phone number, shipping and billing addresses

• Order info: order history, payment confirmation

• Account info: username, password, security questions

• Support info: messages or interactions with customer service

Note: Some Services may not work properly without this information.

b. Information We Collect Automatically

We collect usage data through cookies and similar technologies, such as:

• IP address, browser type, device information

• How you navigate our Site and interact with features

• Your network and location (via IP)

c. Information from Third Parties

We may receive your data from:

• Service providers (e.g., Shopify for hosting and analytics)

• Payment processors

• Marketing partners

• Tracking technologies (cookies, pixels, SDKs, etc.)

We use your personal information for:

• Fulfilling Orders: processing payments, shipping, returns, account management

• Marketing & Advertising: sending offers, promotions, and personalized content

• Security & Fraud Prevention: protecting accounts, monitoring misuse

• Customer Support: handling inquiries and improving service quality

• Legal Obligations: complying with laws and protecting rights

We use cookies to enhance your experience, enable essential functionality, and understand usage patterns.
You can manage cookie preferences through your browser settings, but disabling them may limit some features.

We may share your data with:

We do not sell or share sensitive personal information without your explicit consent.

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices. Always review external policies before sharing your data on other platforms.

Our Services are not intended for individuals under 16. We do not knowingly collect children’s personal data. If you believe a child has submitted information to us, contact us to have it removed.

We use security measures to protect your information, but no system is completely secure. Please avoid sending sensitive data via unsecured channels.

We retain personal information only as long as needed to:

• Maintain your account

• Fulfill Services

• Comply with laws

• Resolve disputes or enforce our policies

Depending on your location, you may have rights such as:

• Access – Request details about your data

• Delete – Ask us to delete your data

• Correct – Request correction of inaccurate data

• Portability – Request your data in a transferable format

• Restrict Processing – Ask us to stop using your data in certain ways

• Withdraw Consent – Opt out where consent is the legal basis

• Unsubscribe – Opt out of promotional emails (but still receive transactional ones)

You can exercise these rights by contacting us at info@tggrill.com

We may verify your identity before processing requests and will respond as required by law.